The H-team: Meet Charlotte
From sales to delivery, she assists customers throughout their journey
html
Charlotte has been part of the Hectaar team for two years as a seller and customer guide. With her enthusiasm, customer focus, and broad real estate knowledge, she guides customers from the first introduction to delivery — for a worry-free journey from start to finish. Discover her story and what motivates her every day.
Could you introduce yourself?
I'm Charlotte, 27 years old, and I live in Ichtegem. Together with my partner Nick, with whom I've been happily together for eight years now, I fully enjoy our family — recently expanded with our son Gerard. I obtained a bachelor's degree in Real Estate and Insurance at VIVES University College. In my free time, I like to exercise: I just started padel lessons, practice pilates, and regularly go running. I also enjoy dining with friends and trips where nature and city go hand in hand.
What role do you play within Hectaar, and how long have you been active here?
In April 2023, I started at Hectaar as a seller and customer guide. My function is versatile: I follow up incoming leads, inform potential buyers, and guide them throughout the entire purchasing process — from the first introduction to the delivery of their home.
Additionally, I check building application plans, prepare sales brochures and specifications, and choose finish details of unsold homes — from electricity and plumbing to floors, stairs, interior doors, and kitchens.
What makes my job extra interesting is the close collaboration with various divisions within Hectaar — from development and execution to marketing and accounting. This way, we all contribute to the success of each project.
How did you end up at Hectaar?
Five years ago, my partner and I went looking for our first home. We ended up at a Hectaar show home in Ichtegem and were immediately sold. The style, the quality, the finish... everything was perfect.
That positive experience with Hectaar always stuck with me. Two years later, I saw a vacancy for a seller and customer guide. The company's values perfectly matched what I personally found important. After a warm job interview, I immediately knew: this is where I want to work. And I still feel that way every day.
Which accomplishments are you particularly proud of and why?
On the project in Merendree, located in a green and rural area along Veldestraat. All seven plots were sold even before the roof truss work was completed. This allows me to know every client in this project personally and optimally guide them from purchase to delivery. It's great to see how buyers truly shape their dream home with the extensive choices available, and that I can support them in that.
How is a positive team culture promoted within Hectaar?
Hectaar has a collegial and open work atmosphere. Our annual summer team building, the Christmas party, the monthly spinning and afterworks strengthen the mutual bond. Initiative is appreciated, and there is room for personal input and ideas — this creates a positive and motivating work environment.
What advice would you give to new colleagues just starting at Hectaar?
Be eager to learn and ask lots of questions! At Hectaar, you get the chance to learn quickly, especially if you show initiative. Everyone is willing to help, so don't hesitate to approach your colleagues. And most importantly: enjoy the dynamic team and the variety in work.
What are you most looking forward to in your future at Hectaar?
I'm looking forward to the further geographical growth of Hectaar. Our new website also makes it even easier for potential buyers and investors to find us.
Currently, I'm also following my first Custom Building project with a colleague. In it, we realize the client's dream home on their own plot or on Hectaar's land. This brings new technical challenges, which I am eager to delve into further.
What is your favorite Hectaar project currently for sale?
I don't have one favorite project immediately, because each project has its own strengths. The location, architecture, or target group makes each story unique. This variety keeps my job exciting and gives each project its own character. Although I admit: selling a project in my own region always remains special.
What is your Hectaar Highlight?
The launch of a new project is always exciting to me, as it is preceded by a lot of preparation and teamwork. Each sale also gives me satisfaction, as every new customer contributes to the company's growth.
Maybe you'll run into Charlotte soon at our office or become her new colleague. Contact us via verkoop@hectaar.be or call 051 69 58 72. We look forward to meeting you!
